If you need to make a return or exchange, you may do so within 15 days of your order. If your garment is unwashed/unworn, we will gladly swap your item and ship back to you free of charge. Please note, exchanges are limited to items of equal or lesser value. Simply contact us at firstname.lastname@example.org and include your order number in the message. Return shipping charges are the responsibility of the customer, unless the return is due to a defective item or shipping error by Lords of Harlech.
Exchanges and refunds are available if the item shipped was in error or defective. Please contact us directly for arrangements. Please reach out to us directly if you have questions about sizing or fit to ensure that the item purchased will meet your expectations.Opens external website in a new window. Opens in a new window. Opens external website. Customer information - Lords Of Harlech - Checkout