If you need to make a return or exchange, you may do so within 15 days of your order. If your garment is unwashed/unworn and you would like to exchange, we will gladly swap your item and ship back to you free of charge. Please note, exchanges are limited to items of equal or lesser value. Simply contact us at firstname.lastname@example.org and include your order number in the message. Return shipping charges are the responsibility of the customer, unless the return is due to a defective item or shipping error by Lords of Harlech.